1. Introduction

These Website Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Minors or people below 18 years old are not allowed to use this Website.

2. Intellectual Property Rights

Other than the content you own, under these Terms, BOLTRA and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

3. Restrictions

You are specifically restricted from all of the following

  • publishing any Website material in any other media;
  • selling, sublicensing and/or otherwise commercializing any Website material;
  • publicly performing and/or showing any Website material;
  • using this Website in any way that is or may be damaging to this Website;
  • using this Website in any way that impacts user access to this Website;
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and BOLTRA may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

4. Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant BOLTRA a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. BOLTRA reserves the right to remove any of Your Content from this Website at any time without notice.

5. No warranties

This Website is provided “as is,” with all faults, and BOLTRA express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

6. Limitation of liability

In no event shall BOLTRA, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  BOLTRA, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

7. Indemnification

You hereby indemnify to the fullest extent BOLTRA from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

8. Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

9. Variation of Terms

BOLTRA is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

10. Assignment

BOLTRA is allowed to assign, transfer, and sub1contract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

11. Entire Agreement

These Terms constitute the entire agreement between BOLTRA and you in relation to your use of this Website, and supersede all prior agreements and understandings.

12. Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of New Zealand, and you submit to the non-exclusive jurisdiction of the courts located in New Zealand for the resolution of any disputes.

13. Payment Gateway and Credit Card Information

BOLTRA uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian and New Zealand merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.                 

Payments are fully automated with an immediate response.

Your complete credit card number cannot be viewed by BOLTRA or any outside party.

  • All transactions are performed under 128 Bit SSL Certificate.

  • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.

  • eWAY is an authorised third party processor for all the major Australian banks.

  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by BOLTRA.                    

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

14. Delivery of Goods

BOLTRA Bikes and physical products     

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via ship or post within 60 working days; however if goods are unavailable delivery will take a little longer.

If you wish to query a delivery please contact us at hello@boltra.co.nz.

Digital Delivery   

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via email within 60 working days.    

If you wish to query a delivery please contact us at hello@boltra.co.nz.

15. Refunds and Returns

If for any reason you are not completely satisfied with your BOLTRA Buy purchase we will give a 30 day money-back guarantee. This is for the BOLTRA Buy plan only and from the time you receive the goods. Please email us at hello@boltra.co.nz within that time if you are not satisfied with your purchase so that we can resolve any problems. No refunds will be given for Boltra Lease or Boltra Lease to Own products.

This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product, or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you prepay all postage. You assume any risk of lost, theft or damaged goods during transit; therefore advise you take out shipment registration of insurance with your postal carrier. BOLTRA will not be responsible for parcels lost or damaged in transit if you choose not to insure.