Hire Terms & Conditions
These terms and conditions together with the application form (“Application”) form the Rental Agreement (“Agreement”). The Agreement is between BOLTRA and the Hirer/Business (herein after referred to as "Hirer") whose particulars are entered in the Application. BOLTRA and the Hirer may also be referred to as “Party” in the singular and “Parties” in the plural. The Parties agree that the Agreement is subject to the following terms and conditions. It is agreed as follows:
1.1. BOLTRA will let, and the Hirer will take, on hire the e-Bike/s described in the Application herein after referred to as the e-Bike.
1.2. Any e-Bike rented is for the Hirer’s exclusive use only. The Hirer acknowledges and agrees that it will not permit any third party to use the e-Bike.
2. TERM / CANCELLATION
2.1. The Parties agree that the term of hire shall on-going be from the Start Date unless terminated in accordance with clause 2.2 (the “Term”).
2.2. Not with standing anything to the contrary in this Agreement, the Hirer may terminate this Agreement by contacting BOLTRA in writing or scheduling the return of their e-Bike at least 5 days’ before the end of any monthly payment cycle (the “Notice”). For the avoidance of doubt, if the Hirer terminates this Agreement after the beginning of a new payment cycle one further full monthly payment cycle will be deducted from the date of the Notice.
2.3. If this Agreement is terminated prior to the Start Date, BOLTRA will decide at its sole discretion whether it will refund the first 30 day payment made up front.
3. PAYMENTS BY HIRER
3.1. The Hirer agrees to pay BOLTRA the Total Rental Fee (subject to clause 2 above) as stated in the Application and authorises BOLTRA to charge all amounts payable to the Hirer’s supplied account (the “Hirer’s Account”). The Hirer’s Account means a direct debit account provided by the Hirer or a credit card.
3.2. The Total Rental Fee will be automatically deducted every month from the Start Date from the Hirer’s Account.
3.3. If the Hirer elects to make payments via direct debit, the Hirer is to fill out a direct debit authority prior to the Start Date and warrants that the bank details are correct and that the account will have available funds for each and every monthly payment during the Term.
3.4. In the event that payment from the Hirer’s Account declines, BOLTRA will notify the Hirer and the Hirer shall arrange for alternative payment within three (3) days after the date of such notice. The Hirer will be liable to pay any additional charges incurred by BOLTRA due to the payment decline.
3.5. If the alternative payment is not made in accordance with clause 3.4 above, the Hirer shall have the right to terminate this Agreement by written notice to BOLTRA, in which event, the Hirer shall immediately return the e-Bike to BOLTRA. If the Hirer does not immediately return the e-Bike, the Hirer will be liable for additional late charges for the late return of the e-Bike at a rate of $70 per day until the e-Bike is returned.
3.6. If the Hirer loses their provided lock and/or key/s the Hirer will be liable for additional replacement charges at a rate of $50 per lock and/or key/s.
4. HIRER’S RESPONSIBILITIES
4.1. Once the rental has commenced, the Hirer has full responsibility for the e-Bike.
4.2. The Hirer must ensure that:
(a) the e-Bike is in proper working order before the rental commences. If there any are problems with the e-Bike, then this must be reported to BOLTRA immediately so that another e-Bike may be allocated; and
(b) the e-Bike is in proper working order on completion of the rental (not including battery charge). If there are any problems with the e-Bike, then this must be reported to BOLTRA immediately.
4.3. By entering into the Agreement and hiring the e-Bike, the Hirer warrants and undertakes:
(a) that he or she is over the age of 18;
(b) to return the e-Bike to BOLTRA in the same condition received, ordinary wear and tear exempted;
(c) not to use the e-Bike for rental or reward;
(d) not to use the e-Bike in any illegal activity including operating or permitting the e-Bike to be operated while the person is under the influence of alcohol or drugs;
(e) all reasonable care is taken when riding, parking and locking the e-Bike;
(f) the e-Bike is locked and secure at all times when it is not in use, using the lock provided to the Hirer by BOLTRA;
(g) the Hirer is reasonably competent to ride on the road;
(h) no part of the battery, braking or suspension systems are to be interfered with;
(i) he/she will adhere to any checklist conditions as provided by BOLTRA; or
(j) the tyres are maintained at their proper pressure; and
(k) should the Hirer consider that the e-Bike requires repair attention, the Hirer must stop driving and advise BOLTRA immediately.
4.4. The Hirer agrees and undertakes to defend, indemnify and keep BOLTRA indemnified from and against all claims, losses, expenses, actions, proceedings, liabilities and demands (except where caused by BOLTRA’s negligence or default) incurred by BOLTRA in any manner from this Agreement.
5. REPAIRS AND ACCIDENTS
5.1. Subject to clause 6, if the e-Bike is involved in an accident, is damaged, breaks down or requires repair or salvage, regardless of cause, the Hirer must notify BOLTRA immediately and advise on the full circumstances.
5.2. The Hirer must not arrange or undertake any repairs or salvage without BOLTRA’s authority as BOLTRA has manufacturer warranties with the supplier, except to the extent that repairs or salvage are reasonably necessary to prevent further damage to the e-Bike or to other property.
5.3. If the e-Bike requires repair or replacement, the decision to supply another e-Bike to the Hirer is at BOLTRA’s sole discretion and will be on the terms specified by the BOLTRA.
6. BOLTRA MAINTENANCE
6.1. BOLTRA agrees to provide the Hirer maintenance for standard e-Bike repairs being spoke, bolts and nut tightening. General clean up and fighting of gears, brakes and brake pads/discs. Repairs which are not the result of an accident or negligence on the part of the Hirer ( “Maintenance Offer”). If the Hirer requires the Maintenance Offer it will contact BOLTRA between the hours of 0830 to 1730 (the “Business Hours”) and advice BOLTRA of the repair required.
6.2. BOLTRA will endeavour to attend to meet with the Hirer within Business Hours on the day maintenance is scheduled.
6.3. Upon meeting with the Hirer to provide the Maintenance Offer BOLTRA will assess the e-Bike to determine, in its sole discretion, if the Maintenance Offer is applicable. If BOLTRA determines that the Maintenance Offer is applicable, BOLTRA will provide the Hirer with a replacement eBike until it has completed the repair on the e-Bike, if applicable.
7. RETURN OF THE E-BIKE
7.1. The Hirer must, at or before the expiry of the Term as per clause 2.2, deliver the e-Bike to the place of business of BOLTRA during the Business Hours.
8. LATE RETURN
8.1. If the Hirer does not comply with clause 7, the Hirer will be liable for additional monthly rental charges for the late return of the e-Bike at the monthly rental rate agreed at the commencement of the contract until the e-Bike return (“the Late Fee”). The Hirer authorises BOLTRA to deduct the Late Fees from the Hirer’s Account.
9.1. Subject to clause 9, the Hirer will be liable for:
(a) Any loss of, or damage to, the e-Bike and its accessories (excluding fair wear and tear) and any consequential damage, loss or costs incurred by BOLTRA; and
(b) Any loss of, or damage to, the e-Bike, third parties and property of third parties, arising during the Term.
10. BOLTRA INSURANCE
10.1. BOLTRA’s e-Bike’s are insured under Aon Insurance (“Policy”) being a company licensed to carry out insurance business in New Zealand under the Insurance (Prudential Supervision) Act 2010. Under the Policy, only the person named on the Application Form is permitted to drive the e-Bike and will be the only person covered under the Policy.
10.2. BOLTRA is not providing insurance services to the Hirer. BOLTRA manages the insurance provided under the Policy. BOLTRA reserves the right to determine whether or not to claim under the Policy. In the event of damage to the e-Bike, the Hirer agrees to immediately contact, and solely deal with, BOLTRA.
10.3. The cover provided under the Policy is limited to the value of $5,000 plus GST which covers the full replacement value of the e-Bike.
10.4. The Hirer must pay a contribution to BOLTRA to cover the total excess under the Policy limited to $5,000.
10.5. The Hirer will not be covered under the Policy (and therefore is personally liable for all damage/ loss) if:
(a) the driver of the e-Bike is under the influence of any intoxicating substance, drug or alcohol;
(b) the e-Bike is in an unsafe or un-roadworthy condition, such condition arising during the Term of the hire, that caused or contributed to the damage or loss, and the Hirer or driver was aware or should have been aware of the unsafe or un-roadworthy condition of the e-Bike;
(c) the e-Bike was not locked using the lock provided by BOLTRA, and secured at all times when it was not in use;
(d) the e-Bike was not locked at a secured location, being a office car park, the Hirer’s garage or a bike rack;
(e) the e-Bike was driven in any race, speed test, rally, hill climbing, or contest; or
(f) the e-Bike was used at night on a street that was not lit by street lights; or
(g) the e-Bike was used outside the city limits; or
(h) the e-Bike was used as a mountain bike or for off-roading purposes.
10.6. The Hirer will be liable for all damage, loss and costs incurred in relation to the e-Bike and this Agreement if the Policy does not apply.
11.1. BOLTRA may collect information about the Hirer in connection with the performance of this Agreement. The Hirer may not be able to perform this Agreement if all the information requested is not provided.
11.2. Information collected and held about the Hirer may be used by BOLTRA in connection with the performance of this Agreement. BOLTRA may disclose such information to others for the purposes of performing this Agreement.
11.3. Such information will be stored in accordance with the applicable laws under the Privacy Act 1993, individuals have rights of access to, and correction of, their personal information upon contacting BOLTRA. BOLTRA will comply with the Privacy Act 1993 and any applicable regulations and codes in connection with the collection and use of such information.
Rent-to-own Terms & Conditions
These terms and conditions together with the application form (“Application”) create the Rent to Own Agreement (“Agreement”). The Agreement is between BOLTRA and the Lessee whose particulars are entered in the Application. BOLTRA and the Lessee may also be referred to as “Party” in the singular and “Parties” in the plural. The Parties agree that the Agreement is subject to the following terms and conditions:
1.1 BOLTRA will lease, and the Lessee will take on lease, the e-Bike described in the Application.
1.2 The Parties agree that this Agreement shall commence on the Start Date as noted in the Application, provided that BOLTRA has been supplied with a copy of the Lessee’s insurance policy as noted under clause 3.3(f). The Parties agree that the rent to own arrangement will not begin until BOLTRA has been supplied with the Lessee’s insurance policy.
1.3 Subject to clause 1.2, the obligations of this Agreement shall be on-going from the Start Date for the period of time as elected in the Application, and will continue until Lessee has met all of its obligations under this Agreement (“Term”).
1.4 The Lessee is entitled to the possession and use of the e-Bike for:
(a) the Term; and
(b) after the Term, subject to the Lessee meeting all obligation under this Agreement and paying the total Lease Rental Fee, unless BOLTRA becomes entitled under this Agreement to repossess the e-Bike (for example, where you breach the terms of this Agreement).
2. PAYMENTS BY LESSEE
2.1 The Lessee agrees to make the Lease Rental Fee payments to BOLTRA as per the Application and to comply with these general terms and conditions.
2.2 The Lessee authorises BOLTRA to charge the Lease Rental Fee payments and any other sum payable by the Lessee to the Lessee’s supplied account (the “Lessee’s Account”). The Lessee’s Account means a direct debit account provided by the Lessee or a credit card. Lessee’s obligation to pay the Lease Rental Fee is unconditional and is not subject to any reduction, set off, defence or counterclaim for any reason whatsoever.
2.3 The Lease Rental Fee will be deducted every 30 days from the Start Date from the Lessee’s Account.
2.4 If the Lessee elects to make payments via direct debit, the Lessee is required to fill out a direct debit authority prior to the Start Date and warrants that the bank details are correct and that the Lessee’s Account will have available funds for each and every 30 day payment during the Term.
2.5. In the event that payment from the Lessee’s Account declines, BOLTRA will notify the Lessee and the Lessee shall arrange for alternative payment within three (3) days after the date of such notice. The Lessee will be liable to pay any additional charges incurred by BOLTRA due to the payment decline.
2.6 If the alternative payment is not made in accordance with clause 2.5 above, BOLTRA will send the Lessee a notice that the Lessee is in default and that if the Lessee does not comply with BOLTRA’s requirements BOLTRA or a nominated third party will repossess the e-Bike (“Repossession Notice”).
2.7 If the Lessee does not remedy the default as required under the Repossession Notice, BOLTRA will be entitled to repossess the e-Bike and terminate this Agreement without prejudice to payment for the remainder of the Term.
2.8 In addition to BOLTRA’s rights under the Repossession Notice, if a Lease Rental Fee is not paid on the due date, without prejudice to any other remedies available to BOLTRA, the Lessee shall pay (at BOLTRA’s discretion) interest on the amount due at the rate of 6% per month calculated on a daily basis from the due date until the date payment is received in full. Any payments received by BOLTRA will be firstly applied against such interest.
2.9 Any expenses, disbursements and legal costs (on a solicit client basis) incurred by BOLTRA in the enforcement of any rights contained in this Agreement shall be paid by the Lessee, including any reasonable solicitor’s fees or debt collection agency fees.
3. LESSEE’S RESPONSIBILITIES
3.1 Once the Agreement has commenced, the Lessee has full responsibility and liability for the e-Bike.
3.2 The Lessee must ensure that the e-Bike is in proper working order before the Agreement commences. If there any are problems with the e-Bike, then this must be reported to BOLTRA immediately so that another e-Bike may be allocated to the Lessee.
3.3 The Lessee agrees, during the Term:
(a) to pay the Lease Rental Fee as required;
(b) not to sell, transfer or assign or sublease the e-Bike or to assign this Agreement to any third party;
(c) not, under any circumstances, to mortgage, pledge, sell or otherwise deal with the e-Bike;
(d) to use the care of a cautious and prudent owner to prevent damage to or deterioration of the e-Bike, including but limited to operate the e-Bike in a reasonably competent manner in compliance with the manufacturer’s operations manual for the e-Bike;
(e) to have the e-Bike serviced by BOLTRA or an authorised third party nominated by BOLTRA to ensure compliance with the manufacturer’s operations manual; and
(f) to ensure the e-Bike, with a reputable insurance company, against the risk of loss, or other damage to the e-Bike by fire, theft or other accident, including a wilful or negligent act or omission by you or of a person for whom you are responsible. You also agree to note the interest of BOLTRA on any insurance policy.
4. LESSEE’S ACKNOWLEDGEMENT
4.1 The Lessee understands that BOLTRA and the manufacturer of the e-Bike are separate, independent entities. The Lessee acknowledges and agrees that no representation, guarantee or warranty by the manufacturer or other person is binding upon BOLTRA, and that no breach by the manufacturer or other person will excuse the Lessee’s obligations to BOLTRA under this Agreement.
4.2 The Lessee acknowledges to BOLTRA that it has selected the e-Bike solely based upon its own judgment and that the principal function of BOLTRA is to provide you with the means of financing the purchase of the e-Bike during the Lessee’s selected Term.
4.3 The Lessee acknowledges that its payment obligations continue until the full Lease Rental Fee has been paid, even if the e-Bike is lost or damaged by theft, fire or other accident and the Lessee’s insurance provider does not agree to cover the loss or damage.
5. REPAIRS AND ACCIDENTS
5.1 During the Term of the lease if the e-Bike is involved in an accident, is damaged, breaks down or requires repair or salvage, regardless of cause, the Lessee must:
(a) notify BOLTRA immediately and advise on the full circumstances;
(b) not arrange or undertake any repairs without BOLTRA’s authority as BOLTRA has manufacturer warranties with the manufacturer, except to the extent that repairs or salvage are reasonably necessary to prevent further damage to the e-Bike or to other property.
5.2 The Lessee acknowledges and agrees that it will be solely responsible for all costs associated with the repair or replacement for the e-Bike.
6. Personal Property Securities Act
6.1 The Lessee agrees that this Agreement creates a security interest in favour of BOLTRA which may be registered under the Personal Property and Securities Act (“PPSA).
6.2 The Lessee undertakes to provide such information as in BOLTRA’s opinion may be necessary to enable BOLTRA to perfect the security interest created as a first priority interest.
6.3 The Lessee agrees to waive the right to receive a verification statement confirming registration of a financing statement or a financing change statement relating to the security interest created by this Agreement.
6.4 To the extent that Part 9 of the PPSA applies to this Agreement, the Lessee agrees:
(a) that where we have rights in addition to or exercising separately from those in Part 9 of the PPSA, those rights will continue to apply and in particular, will not be limited by s109 of the PPSA;
(b) that nothing in s114 (1)(a), s117(1)(c), s133 and s134 of the PPSA will apply to this Agreement for the security interest created by this Agreement;
(c) that it will have none of the rights referred to in s116, s119, s120(2), s125, s129 and s131 of the PPSA, and you waive your rights to object under s121, and to redeem under s132;
(d) to immediately notify BOLTRA of any change of name so we can amend any charge registered charge under the PPSA.
6.5 The Lessee acknowledges that title in the e-Bike shall remain with BOLTRA until the lessee has made full payment of the Lease Rental Fee.
6.6 Subject to BOLTRA complying with the provisions of clauses 2.6, 2.7 and 7, the Lessee gives irrevocable authority to BOLTRA to enter any premises occupied by the Lessee where the e-Bike is situated at any reasonable time after default by the Lessee or before default if BOLTRA believes a default is likely and to remove and repossess the e-Bike. BOLTRA shall not be liable for any costs, damages, expenses or losses incurred by the Lessee or any third party as a result of this action, nor liable in contract or in tort or otherwise in any way whatsoever unless by statute such liability cannot be excluded.
7. DISCLAIMERS AND WARRANTY
7.1 The manufacturer of the e-Bike warrants that for the Warranty Period (as defined below), the e-Bike will be free from material defects in materials and workmanship.
7.2 During the Term:
(a) subject to clause 7.4, the warranty at clause 7.1 will be non-transferable, and is subject to the proper operation and maintenance of the e-Bike by the Lessee in accordance with manufacturer’s instructions and the operating manual;
(b) any warranty claims must be made by the Lessee in writing within seven (7) days of the manifestation of a defect;
7.3 BOLTRA’s sole obligation under the foregoing warranty is, at BOLTRA’s option, to repair, replace or correct any such defect, or to remove the e-Bike and to refund the Lease Rental Fee paid by the Lessee; and
(a) any repairs under warranty during the Warranty Period must be conducted by BOLTRA or a third party authorised by the Vendor.
7.4 The "Warranty Period" begins on the date the e-Bike was originally purchased from the manufacturer and continues for the period specified under the manufacturers warranty
7.5 BOLTRA agrees that it will:
(a) hold the warranty on behalf of the Lessee for the Term; and
(b) transfer the remaining term of the warranty to the Lessee at the end of the Term (if applicable).
7.5 The Lessee acknowledges that:
(a) once the warranty has been transferred to the Lessee, the Lessee will be responsible for remainder the warranty for the Warranty Period;
(b) excluded from the warranty are problems due to accidents, misuse, misapplication, storage damage, negligence, or modification, repair or fair wear and tear of the e-Bike or its components.
7.6 The warranties are exclusive and in lieu of all other warranties, whether express or implied, including the implied warranties of merchantability and fitness for a particular purpose.
8.1 Subject to clause 7, the Lessee will be liable for:
(a) any loss of, or damage to, the e-Bike and its accessories (excluding fair wear and tear) and any consequential damage, loss or costs incurred by BOLTRA; and
(b) any loss of, or damage to, the e-Bike, third parties and property of third parties, arising during the Term.
8.2 The Lessee agrees and undertakes to defend, indemnify and keep BOLTRA indemnified from and against all claims, losses, expenses, actions, proceedings, liabilities and demands (except where caused by BOLTRA’s negligence or default) incurred by BOLTRA in any manner from this Agreement.
9. Termination Provisions
9.1 In the event that the Lessee fails to comply with the terms of this Agreement (including failure to pay charges and fees due), then BOLTRA has the right to terminate the Agreement at any time without notice and without prejudice to any of its rights and remedies and is entitled to payment of all losses, charges, fees and all other amounts due under the Agreement.
9.2 This Agreement terminates upon the Lessee’s the Lessee’s full payment of all monies payable under the Lease Rental Fee and fulfilment of all terms and conditions until the expiry of the Term.
10.1 BOLTRA may collect information about the Lessee in connection with the performance of this Agreement. The Lessee may not be able to perform this Agreement if all the information requested is not provided.
10.2 Information collected and held about the Lessee may be used by BOLTRA in connection with the performance of this Agreement. BOLTRA may disclose such information to others for the purposes of performing this Agreement.
10.3 Such information will be stored in accordance with the applicable laws under the Privacy Act 1993, individuals have rights of access to, and correction of, their personal information upon contacting BOLTRA. BOLTRA will comply with the Privacy Act 1993 and any applicable regulations and codes in connection with the collection and use of such information.
10.4 The Lessee acknowledges that it has an obligation to notify BOLTRA of any chance in contact details.
11.1 Subject to the requirements of the Credit Contracts and Consumer Finance Act 2003 or the Credit (Repossession) Act 1997, a Repossession Notice shall be deemed to have been received by the Lessee:
(a) if delivered by hand, upon delivery; or
(b) if sent by post, four working days after, but not including, the day of posting; or
(c) in the case of an email notice, on the day we send the email to you, provided that any email notice or communication sent after 5.00 pm on a working day in the place to which it is sent, or on a day which was not a working day in that place, will be deemed not to have been sent until the next working day in that place.
11.2 The Lessee may email BOLTRA with changes it wishes BOLTRA to make to the Lessor’s existing payment structure pursuant to any direct debit authority established for the purposes of this Agreement. Any changes shall be subject to BOLTRA’s agreement and if we approve any changes we will record this in writing.